Terms of Service

Welcome to innerlogic, the culture optimization software owned by Flolab data services inc., a company registered in Nova Scotia, Canada (a.k.a. ‘we’ or ‘us’ or ‘innerlogic’). We are excited to have you as a user of our product and services. The following terms and conditions (collectively, these ‘Terms of Service’) apply to your use of innerlogic including any applicable free trials, any content, functionality and services offered on or via innerlogic(the ‘Service’). We want to keep our relationship with you as lean and informal as possible, but please read the Terms of Service carefully before you start using innerlogic, because by signing up to the Service and completing your registration you accept and agree to be bound and abide by these Terms of Service. Should you disagree with any of the provisions herein, you must not use the Service, but please let us know at support@innerlogic.com. We’ll be happy to hear your comments and suggestions.

These Terms of Service (“Terms”) govern your access to and use of the Innerlogic platform (the “Service”) provided by Innerlogic (“we”, “us”, or “our”). By using our Service, you agree to be bound by these Terms.

Changes to the Terms of Service and the Service

Innerlogic reserves the right to update the Service and these Terms of Service from time to time, at our discretion and without notice. Nevertheless, this document is public on the innerlogic website (‘Website’), and you will be able to track the changes for any new version. Your continued use of the Service following the publishing of updated Terms of Service means that you accept and agree to the changes.

These Terms of Service were last updated on May 1, 2025. They are effective between you and innerlogic as of the date you accepted them (‘Effective Date’).

• Our Service is billed annually in advance based on a mutually agreed upon price.

• All fees are due at the start of the subscription period and are non-refundable, except as stated under Section 3.

• Prices do not include applicable taxes, which will be added where required.

• The fees set forth in this Agreement (or any applicable Order Form) apply only to the initial subscription term specified herein. Any renewal term will be subject to pricing in effect at the time of renewal, unless otherwise agreed in writing by the parties.

• Termination by Customer. Customer may terminate this Agreement at any time by providing written notice to Innerlogic. However, unless otherwise specified in an Order Form or required by applicable law, all fees paid or payable are non-cancellable and non-refundable, and Customer will remain responsible for any unpaid fees due through the end of the applicable subscription term.

• Non-Refundable Fees. All payments made under this Agreement are non-refundable, and no credits will be issued for partially used subscription terms, unless otherwise stated herein or as required by law.

• The Contractor may terminate this Agreement immediately upon written notice if the Client breaches any material provision of this Agreement and fails to cure such breach within ten (10) days of receiving written notice specifying the nature of the breach. Upon termination, the Client shall remain responsible for all fees incurred up to the date of termination. All fees paid are non-refundable.

• If you cancel, your access will be terminated immediately. No additional charges will apply, and you won’t be billed for the following year.

• We reserve the right to suspend or terminate your access if you violate these Terms or applicable laws. In such cases, no refunds will be issued.

• You retain ownership of any data you or your organization inputs into the platform.

• We may access, store, and use your data solely to provide the Service and improve its performance, in accordance with our Privacy Policy.

• We never sell or disclose your data to unauthorized third parties.

• Use the Service for any unlawful purpose.

• Attempt to gain unauthorized access to the system.

• Interfere with or disrupt the integrity or performance of the Service.

• Input Only: Your data will be used strictly as inputs in the AI models. Outputs from the models will not contain or reflect any identifiable personal information.

• Purpose: The purpose of using data in this way is to improve the effectiveness of our tools and services in analyzing and enhancing workplace culture.

• Withdrawal of Consent: You have the right to withdraw your consent at any time. To do so, please contact us at privacy@innerlogic.com. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

• Safety and Confidentiality: We commit to maintaining the confidentiality and integrity of your data through the use of advanced security measures, consistent with industry standards and practices. Please contact us if you have any questions about the use of your data in our AI models.

In the event that these Terms of Service are translated into other languages and there is a discrepancy between the two language versions, the English language version shall prevail to the extent that such discrepancy is the result of an error in translation. Copyright © 2021 innerlogic and its affiliates. All rights reserved.